We recently had a review of the 3rd quarter performance and the Uno team has smashed all target and we had the best quarter in Uno’s history.
The main achievements are:
- Record quarter for new business signed up including a block of 15 brand new townhouses on the Northshore;
- Over 70% of new business comes from referrals and word of mouth;
- Improved services level: best performance in terms of client retention rate;
- Reviewed and refined our maintenance process to reduce complaints and improve communication;
- Record number of video inspections completed and sent to owners;
- Secured a new team member Carol to join us as a letting agent.
To celebrate, we have decided to take the team to a Quad Bike Safari and Skeet Shooting. Here are some highlights: